Warranty Manager
Apply nowWe are looking for a passionate Warranty Manager at our location Arnhem who will contribute to this and that might be you?
Your contribution to TenneT
As Warranty Manager you are responsible for the handling of the warranty cases.
- Handling of defect notifications related to contractors i.e. communication, exchange of data
- Ability to manage the project related warranty claims and collect in a central collection point. Perception of the project central collection point for the warranty claim notifications
- Handling of warranty claims with regards to the established warranty process
- Usage of the project management tool (Think Project)
- Periodic status updates and coordination with the contractor
Internal reporting (Key Performance Indicators)
Participating in clarifying discussions with the contractor - Quality assurance / sanity check:
- Is the defect registered in the SAP System with appropriate reference numbers?
- Was the defect identified and documented before hand over
- Quality check notice of defects: form is correctly completed, defect is clear, comprehensible, accurately described
- Consultation with responsible operational engineer, service group technician etc. may be necessary with regards to claims.
- Warranty defect – entry in the list/forwarding to the specific contractor
- Update the status change in the status overview list and in tp! with supporting documents
Your profile and background
This position requires a Master’s Degree or Diploma in Natural Science or Engineering or comparable qualification.You are able to manage uncertainties, you can develop frameworks to estimate them, test these frameworks in discussions with others.
IT knowledge especially Microsoft office and Think Project is required.
Open style of communication, actively discuss with your colleagues and know how to convince others with arguments.
You are fluent Dutch and English (both written and spoken), German would be preferable but not mandatory (internal meetings are in English).
You are willing to travel as needed, to coordinate with internal and external stakeholders.
Our recruiting process
Our offer
We are family friendly and flexibleHealth - your basis Modern working environment Attractive remuneration and social benefits Personal development
This will be our challenge
Business Guidance provides advice for strategic, operational and financial planning and forecasting. We monitor, analyse and improve performance. Business Guidance safeguards TenneT’s financial health by ensuring transparency, setting (financial) targets and reporting on the achievement of those targets.Additional information
- As of the 1st april 2024
- The weekly working time is 40 hours
- Type of contract is indefinite
- Job interviews for this position will be in English and Dutch. Please send us your resume and motivational letter (for TenneT and for the positon) in English as well
- The salary range for this role is between € 3.879,- and € 7.660,- gross per month based on 40 hours in salary scale 8 of our TSO collective labor agreement.
TenneT is a leading European grid operator committed to a secure and reliable electricity supply - 24 hours a day, 365 days a year. We are shaping the energy transition for a sustainable energy future. As the first cross-border transmission system operator, we plan, build and operate an almost 25,000 kilometres long high and extra-high voltage grid in the Netherlands and Germany and are one of the largest investors in national and international electricity grids, on land and at sea. Every day, our 7,400 employees give their best and ensure with responsibility, courage and networking that more than 43 million end consumers can rely on a stable electricity supply.
TenneT is an equal opportunity employer for ALL and is fully committed to the principles of equal employment opportunity to ensure that all applicants and employees are considered for recruitment, promotion and employment regardless of their ethnic origin, skin colour, religion or belief, gender, national origin, age, disability, sexual identity, marital/family status.
Lighting the way ahead together We are family friendly and flexible
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