WHAT YOU'LL DO
As a Senior Knowledge Analyst (SKA) in a Client Focused role within Marketing, Sales and Pricing Practice Area you will work in a growing global team, delivering value to clients via individual expertise and/or institutionalized knowledge assets (products, tools, data, workshops, frameworks, surveys, domain-specific data and related expertise, etc.). You will focus on the Sales and Go-to-Market/ Sales Force Effectiveness/ Digital Sales topic for B2B clients across sectors and will leverage your experience in this field - focusing specifically on CRM/ Data Analytics and AI (Artificial intelligence) applications in the Digital Sales space. You will contribute on cases and proposals by contributing relevant analysis and insights, supporting execution of analytics pilots, and help case teams create strong impact for the client. While contributing to client cases, workshops and proposals, occasional travel to serve clients onsite during staffing assignments is expected to understand client requirements, and design / develop and implement solutions.
You will support commercialization efforts for the topic/sector working, in conjunction with business leaders, through contributing analysis and insights to proposals, client workshops and marketing materials. Additionally, as a Senior Knowledge Analyst, you will contribute to developing intellectual property & assets for the business and assist in onboarding and training junior colleagues based on your topic/sector expertise.
YOU'RE GOOD AT
- Solving client problems through formulating relevant research and/or analytical approaches in your area of expertise such as: Sales analytics, inside/digital sales, sales operations, CRM, sales acceleration tools, sales performance and incentives.
- Communicating with case teams and clients team members, in a credible and confident way
- Working collaboratively and effectively in a group dynamic often virtual, proficient in agile ways of working
- Flexibility and bringing a curious and creative mindset, open to new things and able to propose innovative ideas
- Works jointly with BCG and client project leaders, brings Sales topic expertise to the team, both on issues specific to the industry and on questions asked by the client
- Supports multiple case teams, especially those with need for deep and hand-on approach, either as an individual contributor or owner on a Sales topic, or as an advisor to the overall project
- Ability to navigate complexity and ambiguity
YOU BRING (EXPERIENCE & QUALIFICATIONS)
1-2+ years of consulting experience in B2B Sales/ Next Gen Sales/ Sales Operations/ CRM; candidates with consulting experience strongly preferred
In lieu of consulting experience, 2+ years minimum industry experience required; 3-6+ years of industry experience strongly preferred, Ideally from a data and analytics role in a commercial function (e.g. sales, marketing) , Salesforce.com experience preferred as well:
3-5+ years in CRM strategy and transformation consulting, emphasizing both business and technical aspects
First-hand experience implementing leading CRM systems (e.g., Salesforce, Microsoft Dynamics, SAP, Oracle). Experience may cover technical architecture design, system integration (e.g., APIs, middleware, etc.), data management and migration, testing, etc.
Bachelor's Degree required (advanced degree preferred)
Fluency in English (Required) and German (Preferred)
Strong business acumen and problem-solving capabilities
YOU'LL WORK WITH
As a Client Focus KT, you will work face to face with clients and with BCG Project Leaders, Associates and Consultants. In the period between cases, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up a diverse pool of knowledge positions that allow us to pursue exciting, innovative knowledge careers.
CITY