As Europe's largest Hostel chain a&o is simple, diverse and always with a smile. We push our mission "everyone can travel" through affordable prices and constant growth. By 2025, the company wants to be the first European hostel chain to be CO2 net zero - reducing its own ecological footprint to a minimum and offsetting the rest.
Since its foundation, a&o Hostels has seen itself as an employer whose teams are formed regardless of origin, gender, sexual orientation, religion or ethnicity.
To support our team at a&o Hostel Dresden Hauptbahnhof, we are looking for YOU - a Receptionist (m/f/x) to manage our Front Office.
We are also happy to consider applications as a receptionist; guest relation manager; service employee; host; sales person; or career changers who enjoy the hotel/hostel business and dealing with guests.
YOUR JOB
- You are the figurehead of a&o: our Front Desk is your territory.
- You are responsible for the check-in and check-out of our guests behind the reception or in the lobby as Guest Relation Officer
- To make our guests feel comfortable at a&o, you take care of their needs and provide tourist information
- You take care of our guests and their concerns
- As shift leader, you take responsibility for ensuring that the shift runs smoothly
- At the bar you serve hot and cold drinks and snacks, and prepare snacks and cocktails
YOUR PROFILE
- You have experience or a completed training in the hotel industry or tourism
- Of course, you are driven by a great sense of responsibility for the tasks assigned to you.
- You enjoy dealing with guests - and you show it, regardless of the time of day or night
- You are characterised by an independent way of working and the ability to work in a team.
- A high degree of commitment and independence are a matter of course for you.
- Even in shifts that start at 6 a.m., it is easy for you to remain friendly, highly motivated and service-oriented.
- You have a good command of German and English - of course, we would be happy to hear any other language you speak.
OUR OFFER
- Staff members stay for 1 Euro in all a&o hostels
- attractive corporate benefits such as discounted leisure activities and events
- subsidized language courses
- Subsidized company pension scheme
- 100% coverage of your public transport costs (job ticket)
- support for your further education in the form of various trainings
- Of course we provide drinks, fruit and vegetables on a daily basis – and as hostel staff you can join your team for the meals served at the buffet
- Seniority bonuses in the form of cash bonuses and additional vacation days
- room for the implementation of own ideas
- Short decision-making processes and open communication
We are very happy to receive your application (resume, cover letter, desired salary, earliest possible starting-date).